Help with your in-person appointment

About this service

Since 27 April 2026, residence applications covered by the new MOS rules are submitted online rather than at a booked submission appointment.

After an online application, the voivodeship office summons the applicant to attend in person for fingerprints, a signature specimen and a check of the original passport.

The office may also ask for additional information or documents.

Some residence applications remain on paper under the exceptions listed by the Office for Foreigners.

Who it may suit

• People who have received a notice to attend after submitting a MOS application.
• People with an earlier paper application who need help understanding the next office visit.
• People unsure whether their office assigns a visit or asks them to book one.

How we help

• Check your application route and the instructions from the relevant office.
• Help you understand an assigned appointment or the booking procedure where one applies.
• Help you prepare the documents requested for your visit.

Your next steps

1. Review your application

   Show us your application confirmation and any office correspondence. We check which procedure your case follows.

2. Read the office instructions

   We help you identify the required action and the appointment details. Where booking applies, we explain the office's current procedure.

3. Prepare for the visit

   We help you organise the requested documents and questions before you attend.

Good to know

• For applications covered by MOS, submitting the online form and attending the later office visit are separate steps.
• The Dolnośląski office's MOS notice says that applicants with earlier paper submissions will receive appointment dates.
• The Office for Foreigners instructs applicants to log into MOS personally and keep their login details private.

Questions about this service

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